Serving student communities.

Premium student accommodation provider Urbanest needed a smart, reliable full service vending solution to cater for their 4,000+ student residents.

Jay Jackson
CMO

The problem

“We didn’t have a suitable vending option. We needed something more reliable, that was well maintained and offered a great range of snacks and drinks” says Karl Velinor, Urbanest’s Assistant Director of Operations.

The premium student accommodation market is booming right now with more and more students wanting a better quality place to live and study. Leading providers such as Urbanest are having to deliver a high level of service to out-smart competition and ensure their communities are happy.

The solution

Our fully managed service with a hand-picked range of student focussed products and use of our integrated advertising platform to speak to their communities.

The modern look and feel of our smart vending machines fitted seamlessly into the premium Urbanest sites and our award-winning user interface elevated the customer experience, increasing engagement and satisfaction. Karl says, “the Mother service has been received amazingly well by the community and the staff are really pleased with how reliable and consistent the solution is". We now have a happy set of residents and staff which is fundamentally what we wanted to achieve.”

“The Mother service has been received amazingly well by the community and the staff are really pleased with how reliable and consistent the solution is.”

Karl Velinor, Assistant Director of Operations at Urbanest.

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